Most orders placed before 2:00 pm on business days (Mon-Fri) are filled from our warehouse and shipped the same day. Orders placed after 2:00 pm or on weekends/holidays are shipped the next business day. We ask customers to allow 2-4 business days for delivery. Orders are shipped via courier. If you are not home at time of delivery, the delivery driver will leave the order at your front door.
Shipping fees may be applicable in certain areas. Shipping rates are not displayed at check out. If shipping fees apply, you will be contacted within 1 business day with a shipping quote. We strive to offer the most affordable shipping available while assuring speedy delivery.
It is the responsibility of the buyer to make sure the shipping address is entered correctly. We do our best to speed up processing and shipping times. This leaves only a small window of time to cancel/change your order. If you need to make a change or correction, please contact us as soon as possible. You can reach us at customerservice@4strongpaws.com or call us toll free 888-868-4889. We will do our best to make the change, however we can not guarantee that we will be able to do so. Orders that have left the warehouse can not be cancelled or changed.
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